Drop in Centre

The Basement Drop-in

Normal opening hours:

Monday to Friday 12:00 (noon) until 4:00pm
Wednesday Evening 5:00pm until 7:00pm
First Saturday in the month 10:00am until 12:00pm

You don’t need an appointment – just DROP-IN!

When you come to the drop-in, our team of friendly staff and volunteers will be there to help you in any way they can.

The Drop-In Centre Youth Worker and volunteers support young people by providing:

  • an independent person to speak to
  • help to complete paperwork for benefits/housing
  • one-to-one support to develop independent living skills
  • support to identify and address any health issues
  • support to find and secure education/employment/training.

From advice and information to a cup of tea and an informal chat, the Basement Drop-In is a MUST if homelessness is something that affects YOU or you think it could affect you in the future.

  • We’ll give you time and explain your options.
  • We won’t judge you and we will listen confidentially.
  • You can collect free condoms (‘C’ card for under 19s)
  • Sexual health information
  • Alternative therapies (e.g. hypnotherapy, counselling)
  • If we can’t help we may know someone who can.
  • Speak to our youth workers and share your problems in confidence.
  • Use our stuff! We have a laundry, a shower and basic cooking facilities.

How to find us:

We are located in Hanover House opposite the market car park in Hanover Street, Bromsgrove.


As well as providing support the basement runs regular workshops to provide young people with various skills. Our workshops our very informal and are fun to do. Go to our list of workshops.

General Information

The Drop-in Centre is staffed by a full-time qualified youth worker, with support from sessional youth workers and trained volunteers. The Drop-In Service is a place where young people can access support to address any issues they are facing, including homelessness and issues that arise when moving away from home or care for the first time (e.g. managing money, debt, securing benefits), unemployment and health issues (e.g. mental health issues, drug and alcohol misuse).

The Youth Worker also advocates on behalf of young people with housing providers (e.g. local housing authorities) to secure accommodation for a young person, or to prevent an eviction.

Facilities are available at the Basement so, on a practical level, a young person can take a shower, do some washing or get a meal whilst visiting the Drop-In Centre. The Drop-In Centre offers emergency food/toiletry parcels, too. These items are donated by the local community, local church groups and individuals as the project organised food collection days at local supermarkets.